Privacy Policy

At STYLECT, the privacy and protection of our customers’ personal information, which includes imagery, is very important to us. This policy outlines our practices in relation to the collection and use of customer information. If you have any questions or would like more information, please contact us via the details listed at the end of this policy.

Purposes
STYLECT will use your personal Information for the following purposes:
● to provide our service to you; and
● to contact you about our service; and
● to send information to you about our services such as updates and promotions; and
● to draw up statistical data, to improve our service and to protect our service; and
● to provide your information to third parties pursuant to legal obligations.

Privacy
We will not share your personal information, which includes imagery, with anyone outside STYLECT, except as set out in this policy. From time to time, we contact people who have been customers of our service to ask if we can use their feedback, which may include imagery, to help promote our business. If we contact you about this, it is up to you as to whether you provide consent for such activities and we will only use your feedback and/or imagery if you do provide prior consent in writing, which can include email.

Security
We are committed to ensuring that any personal information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure this information. This includes the use of SSL Certificates to encrypt your information as it is transferred to our website. In addition to this, we store information in an electronic system to which only authorised STYLECT employees and agents have access. Access is password protected, and our employees and agents are each bound by agreements in which they agree to treat customer information as strictly confidential.

Website
In general, you may browse our website anonymously. However, when you place an order using our website, or start to place an order, we need to collect some personally identifying information, such as your name, email address, phone number, and when appropriate, your payment information.

Credit Card Information
STYLECT uses an approved third-party merchant, which is PCI-DSS compliant, to process all credit card payments. We do not store any credit card information on our website, in sessions, in our database or in browser cookies, nor in our records or filing systems. All credit card payments are transmitted using industry standard SSL encryption.

Email
To process your order, we will ask for your email address when you submit your order to us. We will use this email address to contact you about your order, including to let you know when your order is ready and to provide you with details on how to access it. From time to time, we may also use your email address to contact you about our service, including sending you email notices about upcoming offers and events. These emails will provide you with an option to opt out of such notifications by email. At any time, you may also send an email to hello@stylect.com.au to request that your email address be removed from our lists used for these purposes. We will not provide your email address to any other companies to use for their marketing or information gathering purposes.

Phone number
Depending on the type of order or request you place through our website, we may ask for your phone number. We may use this phone number to contact you about your order or request. From time to time, we may also use your phone number to contact you about our service outside of a specific order or request, and at any time, you may send an email to hello@stylect.com.au to request that your phone number be removed from our lists used for these purposes. We will not provide your phone number to any other companies to use for their marketing or information gathering purposes.

Business Relationships
The STYLECT website may contain links to other websites. STYLECT is not responsible for the privacy practices of such websites. We will not transmit any of your personal information to other websites.

Cookies
STYLECT may use personalisation technology called a ‘cookie’. The use of cookies is a common practice used by many websites and online business. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. STYLECT may use cookies for two purposes:

  1. the use of Persistent Cookies to save your details to the website; and
  2. the use of Session Cookies to enable certain features of the website; to better understand how you interact with it; and to monitor aggregate usage by users of our service and general web traffic on our website. This helps us analyse data from web page traffic and improve our website to tailor it to customer needs. Session Cookies are deleted from your computer when you close your browser.
STYLECT does not have access to or control of any cookies that its advertisers may store in your browser and this Privacy Policy does not apply to the use of cookies by advertisers. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the STYLECT website or all the functionality of our service.

Exceptions
While we will not voluntarily disclose your personal information, except as set out in this policy, we may disclose such information if: we are required to do so by a Court Order; we are requested by government or law enforcement authorities; we are required to do so pursuant to other legal processes; or if it becomes necessary to protect the rights or property of STYLECT. If you would like a copy of personal information held about you, please contact hello@stylect.com.au for more information. We charge $15 per request and will respond within a maximum of 30 days.

Contact
If you have any queries in relation to the use and protection of your personal information, please contact us on hello@stylect.com.au